FAQ's

People will always seek help and advice. They are unwilling to pick up the phone, walk into a store, or wait hours (even minutes) for that information or insight to become accessible.

How May I help you?

How can I choose the right fragrance for me?

Our website provides detailed descriptions of each fragrance, including the top, middle, and base notes. If you're unsure, grab the TESTER KIT first for personalized recommendations.

Are the fragrances long-lasting?

Yes, Paarfume is crafted with high-quality ingredients to ensure long-lasting and captivating scents that stay with you throughout the day.

Can I return or exchange a product?

Yes, we offer a 7-day return and exchange policy for unused and sealed products. Due to the nature of perfumes, opened or used items cannot be returned. If you receive a damaged or incorrect product, please contact us within 7 days of delivery with proof (photos/videos), and we will assist you with an exchange. Refunds are not available.

How long does shipping take?

Shipping for Paarfume products typically takes 4-5 business days. We ensure prompt delivery so you can enjoy your fragrance without delay.

Are there any special offers or discounts?

We often have promotions and discounts for our valued customers. Stay updated by subscribing to our newsletter or following us on social media.

Is Paarfume suitable for sensitive skin?

Our fragrances are crafted with care, but if you have sensitive skin, we recommend conducting a patch test before using the product extensively.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery (where applicable).

How can I contact customer support?

For any inquiries or assistance, you can reach our customer support team via email or through the contact form on our website. We’re here to help!

Are Paarfume products cruelty-free?

Yes, Paarfume is committed to ethical practices, and all our products are cruelty-free.